This privacy policy explains how personal data is handled on thearcadyatboonkeng.com.sg, the project information site for The Arcady at Boon Keng. It covers what the enquiry forms collect, why, how long it is kept, and how to access, correct or withdraw consent for that data.
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What The Arcady at Boon Keng Website Collects
Personal data is collected only when a visitor chooses to submit an enquiry form. Forms appear on pages such as the e-brochure request, the price list request, the viewing appointment page and the contact page. Depending on the form, the details requested are:
- name;
- mobile number;
- email address;
- preferences, such as unit type, bedroom count or preferred viewing time;
- any message the visitor chooses to add.
Browsing pages such as the floor plans or the project details does not require any personal details.
Why The Arcady at Boon Keng Enquiries Are Collected
Enquiry details are used only to respond to the enquiry about The Arcady at Boon Keng through the Sales Concierge. That may mean sending the e-brochure, floor plans or price list requested, arranging a viewing by appointment, answering a question, or sharing project news of the kind published under latest updates where the visitor has asked for it. Details are not used for any unrelated purpose.
How The Arcady at Boon Keng Enquiry Forms Are Processed
Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.
How Long The Arcady at Boon Keng Enquiry Data Is Kept
Enquiry records are kept for up to 12 months and then deleted automatically. A visitor may ask for earlier deletion at any time using the email address below.
PDPA Rights on The Arcady at Boon Keng Website
Under the Personal Data Protection Act 2012 (PDPA), a visitor may ask to access the personal data held about them, ask for it to be corrected, or withdraw consent to its further use. Requests can be sent by email to sales@thearcadyatboonkeng.com.sg. Each request is answered within a reasonable time. Withdrawing consent means the Sales Concierge will stop contacting the visitor about The Arcady at Boon Keng.
Cookies on The Arcady at Boon Keng Website
The site sets no advertising or tracking cookies. Cloudflare, which delivers the site, may set strictly necessary security cookies, for example to protect forms from automated abuse. These cookies do not identify a visitor by name and are not used for advertising.
No Sale of The Arcady at Boon Keng Enquiry Data
Personal data submitted through this site is never sold, rented or traded to any third party.
Changes to The Arcady at Boon Keng Privacy Policy
This policy may be updated from time to time, and the date at the top of the page shows when it last changed. Questions about it can be sent to sales@thearcadyatboonkeng.com.sg or raised through the contact page.